Terms & Conditions

1. Introduction & Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the Puntit Casino website located at puntitcasino-uk.com ("the Site"), operated by BV Gaming Limited ("the Company", "we", "us"), a company registered in Gibraltar with registered office at Suite 2, Waterport Place, 2 Europort Avenue, Gibraltar GX11 1AA.

By creating an account, depositing funds, or using any services on the Site, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with any provision, you must not use the Site. We reserve the right to amend these Terms at any time. Continued use after modifications constitutes acceptance of the revised Terms.

2. Eligibility

To register an account and use the Site, you must:

• Be at least 18 years of age. Gambling by persons under 18 is a criminal offence in the United Kingdom.
• Be a resident of, and physically located within, a jurisdiction where online gambling is legally permitted.
• Not be self-excluded from gambling services via GAMSTOP or any other exclusion programme.
• Provide accurate and truthful personal information during the registration process.
• Not be acting on behalf of any third party.

We reserve the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension or closure.

3. Account Registration

Each individual is permitted to hold only one account on the Site. Multiple accounts created by the same person will be closed and any associated funds may be forfeited. You are responsible for maintaining the confidentiality of your login credentials. All activities conducted under your account are your responsibility.

We reserve the right to refuse registration or to close any account at our sole discretion without providing a reason, provided that any legitimate balance will be returned to the player where applicable.

4. Deposits & Withdrawals

The minimum deposit amount is £10. Deposits are processed instantly via accepted payment methods including Visa, Mastercard, PayPal, Skrill, Apple Pay, Google Pay, Paysafecard, and bank transfer. We do not charge fees on deposits.

Withdrawal requests are subject to identity verification (Know Your Customer or "KYC") checks. First-time withdrawals require the submission of a valid government-issued photo ID and proof of address. Standard processing time is within 24 hours for e-wallets and 1-5 business days for bank transfers and debit cards.

We reserve the right to limit withdrawal amounts and may request additional documentation for large withdrawal requests. The minimum withdrawal amount is £10. All funds must be wagered at least once before withdrawal to prevent money laundering.

5. Bonus Terms & Wagering Requirements

Promotional offers, bonuses, and free spins are subject to specific terms which will be clearly stated in the relevant promotion. The Puntit welcome offer of 100 free spins on Big Bass Splash carries zero wagering requirements — winnings from free spins are credited directly to your withdrawable cash balance.

General bonus conditions include:

• Only one welcome offer per player, household, IP address, or payment method.
• Bonuses are non-transferable and cannot be exchanged for cash unless specifically stated.
• We reserve the right to void bonuses and associated winnings if we detect abuse, including but not limited to bonus hunting, collusion, or use of automated software.
• Individual promotion terms override these general conditions where conflicts arise.

6. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination:

• Use of automated software, bots, scripts, or any form of artificial intelligence to interact with the Site or its games.
• Exploitation of technical errors, software bugs, or vulnerabilities for financial gain.
• Collusion with other players or any form of coordinated play designed to gain an unfair advantage.
• Opening multiple accounts (multi-accounting) for the purpose of claiming bonuses or circumventing limits.
• Use of the Site for money laundering, fraud, or any other illegal activity.
• Providing false or misleading information during registration or verification.

7. Responsible Gaming

We are committed to promoting responsible gambling. Players may set deposit limits, loss limits, session time reminders, and cooling-off periods through their account settings. Self-exclusion is available for periods of 6 months, 1 year, or 5 years.

We fully support and integrate with GAMSTOP, the UK's national online self-exclusion scheme. Players who have registered with GAMSTOP will be unable to access their account during their exclusion period. For further support, players can contact GamCare or BeGambleAware.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, software, and compilations thereof, is the property of BV Gaming Limited or its licensors and is protected by UK and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or otherwise use any content from the Site without prior written consent from BV Gaming Limited.

9. Limitation of Liability

The Site and its services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access to the Site or that it will be free from errors or viruses. To the maximum extent permitted by law, BV Gaming Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site.

Our total liability in respect of any claims arising from or related to your use of the Site shall not exceed the total amount deposited by you during the 12-month period preceding the claim.

10. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

In the event of a dispute, we encourage you to contact our support team first. If the matter cannot be resolved internally, you may refer your complaint to an approved Alternative Dispute Resolution (ADR) provider as specified by the UK Gambling Commission.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

• Company: BV Gaming Limited
• Address: Suite 2, Waterport Place, 2 Europort Avenue, Gibraltar GX11 1AA
• Email: [email protected]
• Licence: UK Gambling Commission #39576